Nick Endsley
Mike Cook

SRB - Multipurpose Room
Wed, Jul 17 3:00pm - 4:30pm

It’s not just about standing up IT services anymore! Project success is also about the quality of the underlying business processes and their adoption that leads to successful outcomes…or not. We all know how important business processes are to operating seamlessly and efficiently. And we know how challenging it is to create, optimize and maintain those processes. Learn how one campus is leveraging a state of the art Business Process Mapping (BPM) tool to address these challenges and achieve transformative results.

Previous Knowledge
Leaders, Managers, Project Managers, Business Analysts, Lean IT practitioners interested in learning about business process mapping tools, standardization and optimization.

Software Installation Expectation
n/a

Session Skill Level
Beginner

Session Track
Planning and Managing IT Investments