Schedule

Tuesday, July 19

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  • Beginner

    For the Adobe Fellows program, faculty from a range of departments who teach courses in American Cultures—a universal undergraduate requirement with an emphasis on the ethnic diversity of sociopolitical and historical narratives within the United States—develop assignments in which students create projects using the Adobe CC suite of programs, including videos, podcasts, infographics, and Spark webpage presentations.

    The Adobe Fellows program was conceived to:

    • Enrich student learning by promoting innovative methods for engaging with and representing local—

  • Intermediate

    Faculty are increasingly using Canvas to enhance their face-to-face classes and this has led to a growing interest in online and hybrid courses, which is only further encouraged by our university’s Digital Learning Initiative. However, our department doesn’t have the resources to work directly with every interested faculty member. We needed to find a scalable solution that would allow for interested faculty to develop quality online and hybrid courses and digital course components without having to work—

  • Beginner

    In this session, you will learn how mobile app design can be strategically leveraged in innovative ways to make data collection easier and to increase participant engagement. This information includes insights on user-centered approaches for applying design thinking methodology and includes a discussion of design best practices. Case studies of research apps for special populations will be demonstrated.

  • Beginner

    Like a river with a flood, or a forest with a fire, sometimes you need to destroy something to renew it. Our IT Governance Committee on Technology & Architecture had become stagnant, and participation waned. Our new steering committee chair asked each committee to review its charge and focus, to ensure we were maximizing our impact. We disbanded the committee and brought together business and technical leaders to create something from the ashes. We set out to—

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  • Beginner

    SeedMeLab is a set of modular building blocks to create powerful data management and data sharing websites. It enables research teams to manage, share, search, visualize, and present their data in a web-based environment using an access-controlled, branded, and customizable website they own and control. It supports storing and viewing data in a familiar tree hierarchy, but also supports formatted annotations, lightweight visualizations, and threaded comments on any file/folder. SeedMeLab can be easily extended and customized to support metadata, job parameters, and—

  • Beginner

    There is currently a lack of a shared definition among campus academic and administrative departments that provide teaching and learning services of what it means to be a ‘student’ at our UC campus.  Departments regularly adopt data feeds for directory and other campus services as the definition of a student; this leads to some students getting denied critical student services. The Student Definition initiative aims to create a standardized framework for campus, so that each department can—

  • Beginner

    Creating and delivering videos for the online masses is a daunting task. It often requires copious amounts of time, well-designed spaces, and expensive tools to implement and streamline their use in growing flipped classroom landscape. However, those who embrace flipped learning need to think like architects, not high-budget video producers. While it’s tempting to become enamored by the technology or space we wish we had, now more than ever, it has become clear that creating effective instructional—

  • Beginner

    At the request of the presenter, this session was not recorded. - UCTech 2019 Planning Committee
     

    By mid-2016, UCSB had worked for 4 years to implement UCPath.  Although 13 staff were allocated to the program, none of the 126 business process designs or 50 interfaces were complete, and over 85 departments still used paper timecards.  After changing how we managed the program, UCSB drastically accelerated its deployment schedule and completed deployment in September 2018. 

    In this—

  • Intermediate

    There is no recording for this session. The presenters have opted to provide the slides for attendees. These can be downloaded below in the Session Files section - UCTech 2019 Planning Committee

    The battle to make research computing more accessible and secure, while extremely engaging, remains complex. This talk will focus on some of the cutting edge containerized research computing implementations that UCSF has designed, attempted to expand, and used at the Center for Digital Health Innovation—

  • Intermediate

    This session will reveal the journey that the UCLA Web Services Team is going through in transitioning from a traditional web development shop to a data first web services organization in support of research and researchers. Areas of focus will include transitioning from traditional infrastructure to cloud infrastructure as-a-service, APIs for data sharing, and creating new knowledge through collaboration.

    Because research IT has become a commodity, we need to look for other avenues for adding value. One way of doing this—

  • Beginner

    There is only audio for this presentation so, with permission from the presenter, we have provided the slide deck and any supplemental materials in the Session Files section below. - UCTech 2019 Planning Committee

    We have achieved over $7 million in IT savings and cost avoidance during each of the past three years, with no impact on service or the delivery of solutions, by encouraging all IT leaders to be excellent business people as well as excellent—

  • Beginner

    Over the past decade an increasing number of students with hearing impairments have been identified on our campus who need real-time captioning of their classes. There are too few captioning providers in our local area to meet that need. We developed a system which provides captioning staff at remote locations an audio feed from the media system of any of our classrooms and allows them to share the text that they type with students in those rooms—

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  • Advanced

    Brief: This workshop will describe steps to stand-up a centralized Project Management Office in an IS environment.  The first half of the workshop will discuss one campus’s 12-month start-up journey, including the Project Management Maturity Model framework, STARS assessment, SWOT analysis, Visioning, Planning, Staff Development, Performance Improvement, and Execution... along with the “magic” key ingredients for success. The second half of the workshop will lead individuals through a STARS profile, mini-maturity audit and readiness checklist.

    Materials: An—

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  • Intermediate

    Managing large projects and all the tasks and resources that go along with them may seem daunting or overwhelming. But what if you could simplify the project management process but get even more successful results? What if you could put aside complex concepts like “Dependency Mapping”, “Resource Leveling”, and “Work Breakdown Structures” in lieu of a straightforward customer-focused process? 

    The ITS-PRO ontology stands for Project Management, Reporting, and Optimization and is based on breaking down—

  • Beginner

    How can user experience (UX)  techniques be applied to instructional technology services? We’ll describe a case study where we researched and analyzed the experience of instructors teaching large classes (i.e. those that impact the greatest number of students) to build a Journey Map, which in turn helped us identify opportunities to improve our suite of digital learning services. 

  • Intermediate

    In early 2018, our campus rolled out a AWS environment for research computing with PHI, limited to a certain number of use cases, the idea being that if a researcher has a use case matching an approved one, they will have a much more streamlined option to start working on AWS, while still meeting all the security and compliance requirements. We also limited this to a few research projects at first so that we could refine the—

  • Beginner

    Whether designing an app interface or a business process, the same philosophical principles drive both Lean Six Sigma and lean software design and development. By combining the two and understanding that they are complementary and mutually reinforcing, we can leverage our product lifecycle to achieve both process improvement and core UX goals. In this talk, we’ll dive into each stage of the Lean Six Sigma methodology, and how it applies to UX design with real-world examples and—

  • Beginner

    Research facilitation is serious business. Such support is critical to the research and research-coupled academic enterprise. Annual sponsored research in the UC System has grown to over $6 billion dollars (2016-17), yet national sponsors are requiring more external collaboration and are scrutinizing the IT infrastructure that supports research projects. All of this requires complex IT solutions and technology expertise - it is no longer possible for the researcher to act independently, except for the very largest of—

  • Intermediate

    At the request of the presenter, this session was not recorded. - UCTech 2019 Planning Committee

    The Student Activity Hub (SAH) combines information about all graduate and undergraduate students into a single repository. Academic analysts, advisors, and faculty can access the curated data through supported reporting and visualization tools: Tableau and Cognos. 

    In the initial phase, the SAH is designed to make institutional and operational reporting easier by providing access to 15 years’ worth of student data—

  • Beginner

    How do you effectively support a network of over 1,500 concurrent courses, whose online pages are collectively accessed over 2 million times each week? In supporting a customized, self-hosted learning management system, data and data visualizations are a foundational element of our decision-making. Take a look inside our tool kit and find out how we use different resources to help us monitor the pulse of our learning management system. Google Analytics, Splunk, Tableau, and other custom reporting and data visualization tools—

Wednesday, July 20

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  • Beginner

    Ugly, large-scale, complex business and technical processes often have two fates: 1) multiple failed attempts at revision and/or implementation, or 2) slow, prolonged death because no one dares to tackle a revision. Neither serves the users or technical teams and both are incredibly painful for campuses. In this talk you will learn tools and tips about linking process improvement projects to break down complex processes into smaller, workable projects. A pilot project for process improvement in class and space scheduling will be—

  • Beginner

    I will go over how our team started incorporating accessibility, how we addressed the issues we faced, and where we're at/heading. The focus is more on the practicality of implementing accessibility standards, since there's a lot of information about why to be accessible and what it means to be accessible, but not always how to make sure that you're implementing standards correctly.

    Time/interest permitting, I can also go over WCAG 2.0 and 2.1 specifics and go a—

  • Beginner

    Data Science and Computer Science courses with large enrollments face grading challenges due to the size and nature of their assignments. In our university’s Introductory Data Science class, every student submission is broken up into auto-graded code sections and manually graded response sections to be separately graded, then merged to produce a final grade. In response, our university’s Department of Data Science has developed a grading solution pipeline to productionize this process, in addition to auto-grading software and—

  • Beginner

    At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

    Several teams at our campus are building a research data platform, called Information Commons. Along with software tools and data models this forms an infrastructure serving the campus research community with many different types of de-identified clinical data. Currently available/planned data are electronic health records, images, clinical notes, omics and—

  • Beginner

    Imagine your department or workflow is slowed down by functional silos, multiple hand-offs, unacceptable delays and backlogs. Or that you are working on a process that is mission critical to the success of your department but needs continuous manual tinkering.

    Now let’s raise the stakes: You’re in the midst of multiple ERP projects, and you don’t want to carry bad processes into new systems. 

    Enter the Lean Bench, a “go team” of process improvement experts made up of—

  • Beginner

    Classroom Response Systems (CRS, aka “Clickers”) have been, for many years, used in courses across UC campuses for engagement and assessment purposes, to the degree that some instructors consider them indispensable. With advances in CRS technology that provide new features, as well as enable students to participate using their own devices (phones, tablets, laptops), many UC campuses have been investigating a variety of new systems; some campuses have formally adopted a new system, while others are at—

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  • Beginner

    IT project stakeholders such as administrators and faculty often want detailed, specific estimates about project cost before they agree to sponsor a project. Unfortunately, as any IT project manager knows, project plans are often full of educated guesses and complete unknowns, which makes any estimate highly uncertain. This session will introduce attendees to strategies for making and discussing IT project estimates that more effectively communicate that uncertainty to stakeholders. We will discuss French and Raven’s power theory,—

  • Beginner

    Over the past two years, with input and vision from researchers building high-performance systems such as the Pacific Research Platform (PRP), we have built out a hybrid cloud/on-premises environment for student Data Science and Machine Learning, supporting both coursework and student-focused independent study research.  The system is now used by 1300 students per quarter across multiple departments and disciplines, from Engineering, to Cognitive Science, to Visual Arts.   We will share technical and non-technical lessons learned in the—
  • Intermediate

    ArcGIS is a powerful suite of spatial tools that scales to private enterprises, small cities, and likewise, universities. Structuring enterprise tools in a highly federated environment, such as a university, presents unique challenges, but when done correctly enables researchers to utilize an adaptable research toolkit and collaborate effectively without the overhead of administrative resource constraints. In this session, GIS and IT Professionals from multiple campuses, as well as from the GIS software company, Esri Education Team, will—

  • Beginner

    This past year at UC Santa Cruz, we changed our development methodology from Waterfall to Agile. This presentation shares some observations, experiences, and lessons our web application development team learned within the first 6 months of switching.

    We'll discuss:

    • Why we switched to Agile.
    • How our new development team is structured.
    • Things we changed over the first 6 months.
    • Some of the lessons we learned.
    • Take-aways from the developer perspective.
    • And, in hindsight, whether we think it—
  • Beginner

    At the request of the presenter, this session was not recorded. - UCTech 2019 Planning Committee

    Artificial intelligence-supported business processes are changing how we do business, how we manage risk, how we communicate, and how we organize. We have started down the path of building the foundation to enable our organization to benefit from these innovations. In our talk, we will cover:  
    - how the data and data warehouse of the future is changing  
    - how we—

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  • Beginner

    Attendees will be able to see how they can leverage their existing systems to create opportunities for learning and development outside of the classroom that's accessible for staff, students, and anyone with the appropriate credentials (as needed). Specifically this session will cover how to start a social learning site, and a Transferable Skills Library using Drupal 8, a word analyzation tool, e-learning videos, and job descriptions. Additionally we'll review how to measure the impact of these efforts—

  • Intermediate

    You may have heard about Process Palooza -- a one-of-a-kind extravaganza focusing on business process improvement that has taken on a life of its own, snowballing into a university-wide embrace of continuous improvement and business excellence. At the heart of Process Palooza is a high-stakes, fast-paced competition dubbed The Great LSS RaceLSS stands for Lean Six Sigmaa process improvement methodology built on reducing waste and improving efficiency. The competition puts teams’ LSS skills—

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  • Beginner

    Information security of research data is often an afterthought, until there is a data emergency.  We, in our department, have collaborated with data governance, security, CTSI, and privacy, to establish a procedural and technical plan to help ensure the security of our data delivery.  We have focused on 3 methods to improve our IS: quick disclosure, recurring data requests, and Service Now practices to tighten up our security methods.  In this session I will review these methods—

  • Intermediate

    As the lines between software, hardware and cloud products become increasingly blurred, more IT products are acquired as services provisioned in partnership with external suppliers.  Additionally, every institution business process owner, whether or not part of the IT organization, needs IT solutions (increasingly SaaS) to achieve their business outcomes.  These changes move the institutional role more from building and running IT, to managing a complex set of interrelated services and supplier relationships.  The rights and responsibilities of—

  • Beginner

    There is only audio for this presentation so, with permission from the presenter, we have provided the slide deck and any supplemental materials in the Session Files section below. - UCTech 2019 Planning Committee

    Recently we have launched a new initiative in our institution called “Research Enablement” . This initiative has paved the way for IT to understand the research community’s technology needs, so that we can provide them with secure and sophisticated IT solutions to conduct—

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  • Intermediate

    Researchers generate lots of data, and want to store all of it.  As a Research IT group supporting labs and groups with over 1,250 TiB of primary storage, we've built storage solutions of all sizes.  In this session, we'll go over our current solutions for groups with storage needs in the following categories: less than 2 TiB, 2 TiB-200 TiB, and 300+ TiB.  We'll talk about systems built on both flash and magnetic drives, and discuss backup,—

  • Beginner

    Funding bodies, campus initiatives, and professional associations have recently placed an increasing importance on training as a way to help researchers, librarians and IT staff better engage with the expanding array of tools, research techniques, and vast amounts of data.  The objective of many of these training programs is to improve the skills of researchers, librarians and IT staff in working with data. But how do we do this effectively in a way that promotes inclusivity? The—

  • Intermediate

    UCXX IT PPMO struggled to keep up with demand for new JIRA projects and Confluence spaces. Result was frustrated teams and Cloud instances popping up around campus.

    UCXX and IBM have teamed up to see how using Smart Chat technology and Robotic Process Automation (RPA) can make the experience of requesting new Jira Project and Confluence Spaces go from "Why is it taking so long to get my stuff created" to "Are you serious, that is wicked—

  • Beginner

    Many research support groups across the UC system are not engaging with (or may be completely unaware of) the many regional and national organizations that exist to support research IT professionals. As such, they are missing the chance to connect with peers, learn about how others are addressing challenges, and what good practices are emerging. This leads to time and resources lost to reinventing wheels, and ultimately to less effective support of research on our campuses. Organizations in—

  • Beginner

    Governance plays a critical role in vetting, approving, and prioritizing IT requests.  Common pitfalls in the life cycle of a service request typically result from inaccurate assumptions that all requests ought to be completed, and/or that all requests are of equal importance.  Often, such assumptions lead IT teams to allocate resources and expertise to requests that are high effort/low impact.  Likewise, this cultural phenomenon leads to a false sense of user-empowerment when it comes to the requesting—

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  • Beginner

    It’s not just about standing up IT services anymore!  Project success is also about the quality of the underlying business processes and their adoption that leads to successful outcomes…or not. We all know how important business processes are to operating seamlessly and efficiently. And we know how challenging it is to create, optimize and maintain those processes. Learn how one campus is leveraging a state of the art Business Process Mapping (BPM) tool to address these challenges—

  • Beginner

    When we look at our data through a geographic lens, we see that location can unveil patterns that we otherwise might not have discovered. Geographic Information Systems (GIS) is a core enabling technology that allows for users to access, interpret and visualize multivariate data in unique ways. It supports exciting cross disciplinary research and providing unique learning outcomes for researchers and students, enabling them to “think spatial”.  

    In this session, GIS Librarians and IT Professionals from—

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  • Advanced

    As the University of California, San Francisco prepares for a containerized future across many different platforms, environments, and teams, the School of Medicine Technology Services team (SOMTech) has begun experimenting with cross-platform containerization solutions. In this experimental architecture, deployment, and development effort, the School of Medicine has built and tested a multi-tenant Kubernetes solution on top of its existing Amazon Research Cloud implementation (ARC + Elastic Kubernetes Service) previously described in the 2018 talk Accelerating Secure Medical—

  • Beginner

    Standard ED5A of the Liaison Committee on Medical Education standards for accreditation of a medical school states that:

    ED5A. A medical education program must include instructional opportunities for active learning and independent study to foster the skills necessary for lifelong learning.

    At our medical school, we have incorporated instructional technology tools into the learning environment to enhance learner engagement and collaboration and to promote active learning. In this session we will:

    •    Provide participants with an—

  • Beginner

    Instructional media is ubiquitous in higher education. Whether it is lecture-captures, just-in-time instruction, fully produced videos, or quickly recorded feedback, we are all creating a significant amount of media! In this presentation, you'll hear the story of one campus' approach to supporting media capture and providing media management solutions. We started with a set of requirements, organized research into trends (and forward looking vision), asked for vendor demos, evaluated solutions, and made a selection. The final solution,—

  • Beginner

    Many research computing services are seeing rapid growth in the use of virtual machine (VM) and container images to support research computation, applications, and workflows (Belmann et al., 2015). These images are used across a range of compute models and disciplines. Researcher interest in VMs and containers is driven by a wide range of considerations, including need to provision and run VM images when using cloud resources; portability of environments to multiple computational resources or platforms; efficiency in—