Schedule for Wed, Jul 17

Infrastructure as Code is a new paradigm to create resources in the cloud.  This paradigm makes it easy to launch/destroy cloud environments in a way that is repeatable, controllable, and versioned reducing cost and risk.

The AWS CDK is an infrastructure modeling framework that lets you to define your cloud resources using programming APIs in Java, JavaScript, Typescript, and/or C#.  Learn how to create a cloud resource with a CloudFormation template using the Open Source AWS-CDK.

Discover—

Ugly, large-scale, complex business and technical processes often have two fates: 1) multiple failed attempts at revision and/or implementation, or 2) slow, prolonged death because no one dares to tackle a revision. Neither serves the users or technical teams and both are incredibly painful for campuses. In this talk you will learn tools and tips about linking process improvement projects to break down complex processes into smaller, workable projects. A pilot project for process improvement in class and space scheduling will be—

Do you or your team enter into agreements for IT services, software, hardware or professional services? Does your Unit use Cloud solutions to solve your business problems?  If the answer is yes to any of those questions, then this panel session is for you.

Earlier in this year, a systemwide workgroup rebuilt Appendix DS in order to make it simpler and easier to use, and to be Supplier friendly.

In this session, our panel will discuss when—

I will go over how our team started incorporating accessibility, how we addressed the issues we faced, and where we're at/heading. The focus is more on the practicality of implementing accessibility standards, since there's a lot of information about why to be accessible and what it means to be accessible, but not always how to make sure that you're implementing standards correctly.

Time/interest permitting, I can also go over WCAG 2.0 and 2.1 specifics and go a—

Hybrid cloud, multi-cloud, HPC, and big data don't have to be complex! Learn how Google Cloud Platform can be an enterprise platform for securely tying together your legacy systems and public clouds to build compelling solutions for researchers, faculty, staff, and students across your campus.

Public clouds offer a lot of benefits due to their inherent agility and scalability. However, it is easy to blow up your budget without adequate visibility and control over cloud consumption. In this session, we will talk about how UC San Diego grappled with spending dozens of hours per month to manually figure out who was consuming what resources across their hundreds of AWS accounts. Nutanix was able to help UC San Diego build automated chargeback reports—

Data Science and Computer Science courses with large enrollments face grading challenges due to the size and nature of their assignments. In our university’s Introductory Data Science class, every student submission is broken up into auto-graded code sections and manually graded response sections to be separately graded, then merged to produce a final grade. In response, our university’s Department of Data Science has developed a grading solution pipeline to productionize this process, in addition to auto-grading software and—

At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

Several teams at our campus are building a research data platform, called Information Commons. Along with software tools and data models this forms an infrastructure serving the campus research community with many different types of de-identified clinical data. Currently available/planned data are electronic health records, images, clinical notes, omics and—

Imagine your department or workflow is slowed down by functional silos, multiple hand-offs, unacceptable delays and backlogs. Or that you are working on a process that is mission critical to the success of your department but needs continuous manual tinkering.

Now let’s raise the stakes: You’re in the midst of multiple ERP projects, and you don’t want to carry bad processes into new systems. 

Enter the Lean Bench, a “go team” of process improvement experts made up of—

UC has a systemwide contract for the Siteimprove web accessibility review tools, which are available to everyone at UC. Learn how you can use them to make sure your websites are accessible to people with disabilities. The tools regularly scan your public websites to check for and show you how to fix any accessibility issues with the web pages and PDF documents. The Siteimprove tools also support standards for quality assurance (spelling, broken links), SEO, and p—

Spend a decade running a Ruby on Rails site for all prospective academics coming into the University of California and you're bound to mess up sometimes. In this talk we'll go over a few places where we fell down, what we learned from it, and how we incorporate our mistakes into our process.

We'll talk about an architecture mistake that haunts us to this day. We'll look at the deploy that broke our email system and the—

At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

In 2016, our campus decided to retire its legacy learning management system and adopt the Canvas LMS. After a year or so of working towards this new LMS future, it became clear that the deeply integrated development+support team structure that had worked for the past decade was no longer optimal for—

Look a technical into how Zoom is changing Healthcare by providing patients a user friendly tool that is secure but also open to innovative development. In this session we will speak to the ways that your department can incorporate Zoom into the patient experience as well as the lessons learned from UCSF's implementation of it. This session will also highlight our plans for Zoom in Healthcare and where we see this platform taking us. 

Classroom Response Systems (CRS, aka “Clickers”) have been, for many years, used in courses across UC campuses for engagement and assessment purposes, to the degree that some instructors consider them indispensable. With advances in CRS technology that provide new features, as well as enable students to participate using their own devices (phones, tablets, laptops), many UC campuses have been investigating a variety of new systems; some campuses have formally adopted a new system, while others are at—

There is only audio for this presentation so, with permission from the presenters, we have provided supplemental materials in the Session Files section below. - UCTech 2019 Planning Committee

Lightning talks are pretty great, but less so when you can tell how little prep time the speaker had. So we wanted the good parts, without the bad. Enter: MiniTalks! They're like Lightning talks, short and sweet, but our speakers have more notice so they can put more—

Note: This session is only for UC-affiliated attendees. At the request of the presenter, this session was not recorded. - UCTech 2019 Planning Committee

“Getting out of the Data Center Business” is a common strategy at many of our campuses.  This session will provide a comparison of the UC system agreements for the three major cloud providers (AWS, Azure, GCP) and discuss recent developments negotiating deeper discounts and incentives using our collective scale.  We will show what—

Studies show that multitasking at work reduces productivity by as much as 40 percent. The only proven way to get more done is to do one thing at a time, from start to finish. A year ago, our team recognized the need to stop starting and start finishing.

 Kanban was embraced as a visual system for managing work and a framework to make work visible. It limits work in progress so that team members concentrate on one—

IT project stakeholders such as administrators and faculty often want detailed, specific estimates about project cost before they agree to sponsor a project. Unfortunately, as any IT project manager knows, project plans are often full of educated guesses and complete unknowns, which makes any estimate highly uncertain. This session will introduce attendees to strategies for making and discussing IT project estimates that more effectively communicate that uncertainty to stakeholders. We will discuss French and Raven’s power theory,—

Centuries ago when UC Merced was just starting out ... OK so only 14 years go ... the Service Operations started as a typical configuration: Call Center and Service Desk. A complacency set over the land and the two team did not play well together. There was a lack of communication and we lost focus in our service orientation, and in a growing campus, this model would not take us from supporting 8800 (Students, Faculty, and Staff) in 2016 to—

ArcGIS is a powerful suite of spatial tools that scales to private enterprises, small cities, and likewise, universities. Structuring enterprise tools in a highly federated environment, such as a university, presents unique challenges, but when done correctly enables researchers to utilize an adaptable research toolkit and collaborate effectively without the overhead of administrative resource constraints. In this session, GIS and IT Professionals from multiple campuses, as well as from the GIS software company, Esri Education Team, will—

In an effort to streamline and modernize our application development process, Educational Technology Services has started to implement new project management practices. We’ve recently started to create interactive, high-fidelity web application prototypes to promote collaborative conversations around the app’s structure, user interface, and workflow, as well as a collective understanding on the scope of the app’s features. The goal of this change is to reduce the friction between developers and stakeholders to create a final product that—

Disruption from artificial intelligence is the “new normal” within the legal industry. By extension, universities are increasingly using AI to augment front and back-office operations. Although adoption of automating simple, repetitive processes with AI is becoming more common, many universities do not understand what they should expect from this technology. They face challenges defining a business-centric digital strategy for AI initiatives. This session will provide insight into best-practices for defining the elements of a successful digital strategy—

How do you build a secure cloud and infrastructure to ensure compliance and qualification for research grants?
 
Campuses and health centers must meet the obligations related to information security, intellectual property, records, privacy, personal information and encryption stated in research grant opportunities.
 
As enterprise boundaries continue to evaporate and security threats become more sophisticated, the challenges facing Higher Education security teams are increasing exponentially. Balancing user desire for a seamless experience with regulatory and compliance—

Is your campus clamoring for Tableau?  Do you have a proliferation of Tableau Desktop/Creator licenses but limited options for deploying visualizations and content securely and to the right audiences?  Learn how one UC campus is leveraging a consortium model to stand up a Tableau enterprise server with the shared goals of

• bringing on new campus partners quickly and efficiently;
• freeing analysts from software management tasks while offering them the control to manage their content and users; and—

The main campus website was built more than 6 years ago now, with only one small redesign between its launch and today. Our goal was to look at user experience issues with our existing content management system (CMS) and create a new website that would be easier to maintain and manage by public relations staff. At the same time, we upgraded to the most-recent version of our CMS, which improved our ability to maintain support for the—

In the Fall of 2018, the XXXXX released a custom Referrals Automation application that integrated with seven plus different systems across the enterprise and beyond including NIH, commercial vendors and other 3rd party systems.

While the application was a success, XXX wanted to scale their platform quickly and proactively. With dependencies on external APIs, XXXX needed to be able to monitor and detect changes automatically to ensure stability.

A DevOps culture seemed necessary.  Since, the XXXXXXXX has had—

Learn how the UCLA Health IT, Office of Health Informatics and Analytics Data Governance team leveraged the data governance platform Collibra to customize a solution to streamline access to data.  We'll share how we've enable the health sciences community including researchers and analytics centers of excellence to identify the right clinical, operational, financial or genomic data they need in a catalog and route approvals to improve efficiency.  The presentation will include a demo of the solution.

This past year at UC Santa Cruz, we changed our development methodology from Waterfall to Agile. This presentation shares some observations, experiences, and lessons our web application development team learned within the first 6 months of switching.

We'll discuss:

• Why we switched to Agile.
• How our new development team is structured.
• Things we changed over the first 6 months.
• Some of the lessons we learned.
• Take-aways from the developer perspective.
• And, in hindsight, whether we think it—

At the request of the presenter, this session was not recorded. - UCTech 2019 Planning Committee

Artificial intelligence-supported business processes are changing how we do business, how we manage risk, how we communicate, and how we organize. We have started down the path of building the foundation to enable our organization to benefit from these innovations. In our talk, we will cover:  
- how the data and data warehouse of the future is changing  
- how we—

Do you have an enterprise data warehouse? Are you always challenged with integrating disparate sources? . Are your data integration  projects chaotic, labor intensive, with rapidly changing requirements and unhappy customers? Come and listen on how data virtualization helped our organization to unify data across different sources.   to reduce data duplication , to evolve quickly to changing requirements , to improve productivity in IT and by business data communities.

Join us to learn how we are developing student worker pipelines to illuminate talent that compete well in open recruitments and can transition quickly and seamlessly after graduation.  Securing graduating resources early in their career path offers the opportunity to support, train, and mentor blossoming talent into senior, supervisory, and management roles, encouraging staff development and retention, and reducing recruitment time and costs.  Additionally, this practice creates development and leadership opportunities for existing staff. We would like—

Attendees will be able to see how they can leverage their existing systems to create opportunities for learning and development outside of the classroom that's accessible for staff, students, and anyone with the appropriate credentials (as needed). Specifically this session will cover how to start a social learning site, and a Transferable Skills Library using Drupal 8, a word analyzation tool, e-learning videos, and job descriptions. Additionally we'll review how to measure the impact of these efforts—

At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

We'll share how we have implemented a program to improve the efficiency of our ambulatory physicians so they can finish faster so there is more time for the things that matter. We've shown significant changes in satisfaction withe the EHR and time spend in the system after clinic hours. 

We use—

At the request of the presenters, this session was not recorded. - UCTech 2019 Planning Committee

IT professionals face unbounded demand, constantly shifting technologies, and limited resources. As a result, our approaches to problem-solving require grit and perseverance and can too quickly exhaust us if we lack a framework and shared mindtools to manage our own and our teams’ expectations, not to mention those of our campus stakeholders.  In this session, two CIOs describe their theory and—

You may have heard about Process Palooza -- a one-of-a-kind extravaganza focusing on business process improvement that has taken on a life of its own, snowballing into a university-wide embrace of continuous improvement and business excellence. At the heart of Process Palooza is a high-stakes, fast-paced competition dubbed The Great LSS Race! LSS stands for Lean Six Sigma, a process improvement methodology built on reducing waste and improving efficiency. The competition puts teams’ LSS skills—

Automated tools can do a lot to help you with website accessibility. But to really achieve accessibility, you also need to understand and incorporate key accessibility concepts into your website and web app design. Join this session to learn more advanced skills to make your websites and web apps accessible. Topics covered will include best practices for website design, how to pick platforms and frameworks, when to use ARIA, and how to use all your development tools—

We’ve all got our data warehouses. Some are legendary. Some are decades old. All were built with love, blood, sweat and tears.These fine creations have served the ever changing BI needs for a long time. BI delivery timeframes have shrunk to such an extent that our warehouses cannot deliver high quality without compromise or risk. Can data warehouses be converted to data lakes? Can the data be salvaged? Can data lakes keep up with the new BI—

All UC locations have been transforming business using DocuSign for electronic signatures, forms automation, workflow and more.  It's a flexible and secure solution that you and your campus partners can use to make a big impact with little or no IT effort.

Learn, share and discuss how DocuSign is being leveraged with its core capabilities, Lean Six Sigma process improvement methodologies, software APIs for advanced integrations and more.

Prepare yourself to be awesome as you return to—

Information security of research data is often an afterthought, until there is a data emergency.  We, in our department, have collaborated with data governance, security, CTSI, and privacy, to establish a procedural and technical plan to help ensure the security of our data delivery.  We have focused on 3 methods to improve our IS: quick disclosure, recurring data requests, and Service Now practices to tighten up our security methods.  In this session I will review these methods—

The Data Provisioning Core (DPC) exists to support the majority of health data analysis needs though the provisioning of well-characterized raw health-related data and derived conceptual information to data requestors. Fundamental to the mission of the DPC is 1) the development of best practices in clinical informatics to guide the acquisition, transmission, aggregation, sematic curation, characterization, protection, and delivery of health data, and 2) a paradigm shift in the relationship between core users of data and members—

We all understand how important it is to have up to date integration information, but we want it to be easy to maintain. Each enterprise has hundreds of integrations across various systems, and it’s really hard to get all the information on whether and how they integrate with each other. Once in a while the CIO says, “I need all this information,” and a project is started to collect this data. This project team starts communicating with—

HPC and AI environments are overflowing with data and struggling with enough processing to leverage that data.  They are frequently siloed as are your traditional batch and newer container workloads.  How can we bridge these divides?

With datacenter-scale reference architectures, designed specifically for the higher education and research space, you can shorten deployment times, ease operations, and consolidate these silos to provide high performance GPU compute to many different use cases and workloads.  Please join ePlus as—

The Sherlock Division at the San Diego Supercomputer Center (SDSC) at the University of California, San Diego has gone from being a federally funded project to a self-sustaining entity, delivering world-class solutions to organizations nationwide. The Sherlock Division’s agility, excellence of services, and continuous innovation enable it to self-sustain, as it is funded through grants and service agreements while not receiving any institutional support from UC San Diego or SDSC. This talk will share some insights on—

There is only audio for this presentation so, with permission from the presenter, we have provided the following links to supplement the audio recording: 

• Plain Text - "Handling Complicated Tasks with a Chatbot" slides
• Handling Complicated Tasks with a Chatbot Slides

 - UCTech 2019 Planning Committee

Last year out team starting using a chatbot named Zorgbort to handle the lengthy, monotonous, and critical task of deploying our code. The bot is able to take simple commands in—

In this digital age, more and more of medicine is turning to clinical imaging: photo capture, digital retinography, arthroscopy videos, point-of-care ultrasound and more.  While radiology has been perfecting imaging workflows for decades, standardized workflows do not exist for imaging in many other specialties. By leveraging the strength of the UC Health system, we had hoped to create a multidisciplinary team to tackle these workflows. This session is a walk through the lessons learned from our collaboration—

Concealing database credentials and rotating passwords is usually an exhaustive activity - for system administrators, database administrators, application developers, and security auditors.  Discover how your organization can save time by using AWS Secrets Manager.

See how the AJS developers at UCOP created an AWS CloudFormation template to add a secret to the AWS Secrets Manager to both encrypt the credentials as well as rotating the password as often as required.  Watch and learn how we modified our Java—

As the lines between software, hardware and cloud products become increasingly blurred, more IT products are acquired as services provisioned in partnership with external suppliers.  Additionally, every institution business process owner, whether or not part of the IT organization, needs IT solutions (increasingly SaaS) to achieve their business outcomes.  These changes move the institutional role more from building and running IT, to managing a complex set of interrelated services and supplier relationships.  The rights and responsibilities of—

There is only audio for this presentation so, with permission from the presenter, we have provided the slide deck and any supplemental materials in the Session Files section below. - UCTech 2019 Planning Committee

Recently we have launched a new initiative in our institution called “Research Enablement” . This initiative has paved the way for IT to understand the research community’s technology needs, so that we can provide them with secure and sophisticated IT solutions to conduct—

Do you or your team members feel like IS-3 is too complex? Don’t know where to start? Does it seem hard to figure out the first step? Do you hesitate to develop a plan? Do you wish other options were allowed? These questions can limit compliance and hinder implementation – ultimately leading to increased cyber risk.

In this session, we will discuss these questions and pain points in the implementation process and help learn how to overcome—

We often joke that we need to "manage our manager." What do IT staff really want? How do we create an environment where people feel that their skills are appreciated and utilized? How does that affect retention? I'd like to analyze some issues that cause conflict in the IT world. Then, we will discuss some strategies for making more accurate project estimates and balancing work and tasks, and what changes we can make.

Cognitive diversity is the recognition that people differ in their perspectives and how they process information. A greater diversity of thought allows teams to tackle uncertain, complex situations with far greater success than less diverse teams. In fact, Harvard Business Review has identified cognitive diversity as a key predictor of team performance and success.

This session will begin with a definition of cognitive diversity, with an emphasis on its value to the organization. Second, the session will—

After a vendor pilot to provide student success tools to our campus failed, campus leadership asked us to determine the true needs of our academic advisors and other student support staff via a thoughtfully executed user-centric business analysis project.

Using the principles of design thinking and user-centered design, we tightly collaborated with these key stakeholders to understand existing workflows, identify gaps in data access and retrieval, and suss out the pain points that they’d long learned to—

Researchers generate lots of data, and want to store all of it.  As a Research IT group supporting labs and groups with over 1,250 TiB of primary storage, we've built storage solutions of all sizes.  In this session, we'll go over our current solutions for groups with storage needs in the following categories: less than 2 TiB, 2 TiB-200 TiB, and 300+ TiB.  We'll talk about systems built on both flash and magnetic drives, and discuss backup,—

Funding bodies, campus initiatives, and professional associations have recently placed an increasing importance on training as a way to help researchers, librarians and IT staff better engage with the expanding array of tools, research techniques, and vast amounts of data.  The objective of many of these training programs is to improve the skills of researchers, librarians and IT staff in working with data. But how do we do this effectively in a way that promotes inclusivity? The—

This session will review how our health organization helps to engage our high profile patients by providing a mobile application to give these members a quick way to communicate with our Care Connect team.  This application allows these patients to:

+ Activate a call to a dedicated line

+ Mobile chat a team member during a specified time window

+ Request an appointment

+ Connect to the MyChart patient portal

+ Receive exclusive insights, announcements, and private—

Like many universities, in 2017 UC <redacted>'s Internet border was largely open. The end-of-life intrusion prevention system (IPS), our only protection beyond a few router access control lists, was removed when it failed. There was very little to distinguish our campus network from the Internet. We had limited ability to implement east-west controls between campus departments, mostly through router ACLs and distributed firewalls.

This presentation will trace the path that we took from this beginning to functional—

UCXX IT PPMO struggled to keep up with demand for new JIRA projects and Confluence spaces. Result was frustrated teams and Cloud instances popping up around campus.

UCXX and IBM have teamed up to see how using Smart Chat technology and Robotic Process Automation (RPA) can make the experience of requesting new Jira Project and Confluence Spaces go from "Why is it taking so long to get my stuff created" to "Are you serious, that is wicked—

At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

Delivering modern messaging (push messages and texts) into a native app involves reaching people where they are, in real-time, with current and pertinent information.  For example, as you pull up to the airport terminal, travelers greatly appreciate getting that text message, to inform you that your departure gate has changed—

At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

Successful individuals are enhanced by ongoing professional and leadership development. Douse some fuel with enriched mentoring aligned to individual career interest then you shall see your gems taking their true form.   Join us and learn how our IT/CS Development and Mentorship Program (DMP) has grown from infancy four years ago—

Title

Securing International Student & Scholar Success

Summary

The team at UC-Irvine has created different applications for UCI International Center. These applications have not only created a user-friendly experience for international students and eased their transitions into UCI but also made the International center processes related to SEVIS compliance paperless, efficient and cost effective. In addition, UCI has gone a step beyond and successfully implemented multiple measures such as 2-factor authentication and transparent encryption to better—

Healthcare data exchange and Interoperability are hot button topics when it comes to patient information, the cost of healthcare and barriers encountered by patients who receive care at multiple institutions.  This session will give an overview of the current methodologies for health data exchange and what has been successful to date as well as places where they have failed.  After the current state overview, the session will transition into future state exchange and discuss the FHIR (Fast—

Many research support groups across the UC system are not engaging with (or may be completely unaware of) the many regional and national organizations that exist to support research IT professionals. As such, they are missing the chance to connect with peers, learn about how others are addressing challenges, and what good practices are emerging. This leads to time and resources lost to reinventing wheels, and ultimately to less effective support of research on our campuses. Organizations in—

Governance plays a critical role in vetting, approving, and prioritizing IT requests.  Common pitfalls in the life cycle of a service request typically result from inaccurate assumptions that all requests ought to be completed, and/or that all requests are of equal importance.  Often, such assumptions lead IT teams to allocate resources and expertise to requests that are high effort/low impact.  Likewise, this cultural phenomenon leads to a false sense of user-empowerment when it comes to the requesting—

This past year I was tasked with redeveloping/designing our campus class schedule. This tricky little application needed to sit inside of our campus CMS and inside department websites; while also being severless. This presentation is on how I architected and built a javascript single page application, with dynamic routing, as an embeddable widget that can be replicated anywhere.

Data is a valuable asset to any organization. Data Quality is an important and vital characteristic of  any data domain.
This session will explores a unique approach to data quality through a centralized AWS cloud-based framework, scalable to be used with any data source.
Proactively address and remediate data quality issues. Maintain data consistency and reliability.
Join us to discover an AWS Cloud-based Data Quality Framework.

Topics include

• Framework Architecture
• Data Quality Mart
• Data Quality agent
• Data—

It’s not just about standing up IT services anymore!  Project success is also about the quality of the underlying business processes and their adoption that leads to successful outcomes…or not. We all know how important business processes are to operating seamlessly and efficiently. And we know how challenging it is to create, optimize and maintain those processes. Learn how one campus is leveraging a state of the art Business Process Mapping (BPM) tool to address these challenges—

When we look at our data through a geographic lens, we see that location can unveil patterns that we otherwise might not have discovered. Geographic Information Systems (GIS) is a core enabling technology that allows for users to access, interpret and visualize multivariate data in unique ways. It supports exciting cross disciplinary research and providing unique learning outcomes for researchers and students, enabling them to “think spatial”.  

In this session, GIS Librarians and IT Professionals from—

It can be easy for a team to get so caught up in doing agile "correctly” that the team stops actually being agile. When applying agile methodologies to different teams, it can be more beneficial to respond to the needs of the team than to adhere strictly to one agile framework or another (ex. Scrum, Kanban).

This panel, which consists of representatives from multiple agile development teams at UCI, will start with a short presentation from the—

As the University of California, San Francisco prepares for a containerized future across many different platforms, environments, and teams, the School of Medicine Technology Services team (SOMTech) has begun experimenting with cross-platform containerization solutions. In this experimental architecture, deployment, and development effort, the School of Medicine has built and tested a multi-tenant Kubernetes solution on top of its existing Amazon Research Cloud implementation (ARC + Elastic Kubernetes Service) previously described in the 2018 talk Accelerating Secure Medical—

This session was not recorded, at the request of the presenter - UCTech 2019 Planning Committee

IT Change Management is an established process which manages the risk of technical changes to an organization. Traditional waterfall development and SDLC have given way to Lean and Agile frameworks for getting work done.  Kanban boards and Gemba walks are a way to make work visible.  Cloud and DevOps is the new rage.   So, is Change Management still relevant? How can—

DevOps for accuracy, repeatability, and productivity at UC Davis Schools of Health.   

DevOps means different things to different groups, at UC Davis we have utilized Docker, Jenkins, ELK, and Ansible for automated deploys and will be rolling out continuous integration and continuous deploy (CI/CD).  We have learned so far that the “how” of DevOps is far more important than the “what”. 

UC Davis Schools of Health develops and supports software in-house that results in over 120 different—

Television, computers and smartphones, have trained us to look at screens for information.  In response, digital signage has emerged as an effective way to tell your story and get your message out.  In addition to being cheaper and more environmentally friendly than print, it is also better at engaging audiences with dynamic and easy to update content.  

In this workshop, you will learn how to:

• Turn any screen into eye-catching digital signage using simple & affordable—

Standard ED5A of the Liaison Committee on Medical Education standards for accreditation of a medical school states that:

ED5A. A medical education program must include instructional opportunities for active learning and independent study to foster the skills necessary for lifelong learning.

At our medical school, we have incorporated instructional technology tools into the learning environment to enhance learner engagement and collaboration and to promote active learning. In this session we will:

•    Provide participants with an—

UC Campuses are all growing, and sometimes the way we provide our IT services must grow and evolve from small, localized practices, to more of a Centralized, and Enterprise-driven approach.  Enterprise Workload Automation has been around for years as a powerful IT tool for driving Organizational goals.  We encountered the challenge of reaching out to our IT partner teams, examining their current localized processes, and presenting solutions to them that can transform the way they conduct business—

With the goal of starting COPs at all UC campuses, this workshop will show you how to leverage resources to build a broad and diverse network of practitioners in:

• Organizational Change Management 

• Continuous Improvement based on Lean Six Sigma

• Project Management 

Our Business Excellence Community of Practice (BECoP) is a consortium of these local communities of practice that has been growing and thriving and has lessons, tips and tools to share. This community serves as a tool for—

Instructional media is ubiquitous in higher education. Whether it is lecture-captures, just-in-time instruction, fully produced videos, or quickly recorded feedback, we are all creating a significant amount of media! In this presentation, you'll hear the story of one campus' approach to supporting media capture and providing media management solutions. We started with a set of requirements, organized research into trends (and forward looking vision), asked for vendor demos, evaluated solutions, and made a selection. The final solution,—

Customer experience matters if a product or service is going to succeed -- and even with limited resources, customer success and empowerment is entirely achievable. At this session, learn how the Web Platform Services team at Berkeley provides training, support, and tools to our users so that they can build highly effective (and accessible!) websites using the Open Berkeley platform. 

We have witnessed a lot of extra effort wasted over the years in the UC system, costly endeavors to build huge and expensive one-off projects as well as efforts to build even bigger systems to consolidate and centralize these systems.This session will cover an alternative IT strategy that will make data-informed decision making more accessible for campuses. By leveraging existing campus-wide solutions and business processes, campuses can integrate and streamline them together using highly customizable platforms.—

I will talk about hiking the Pacific Crest Trail and wilderness backpacking in general. I will bring my backpack and unpack it to show the gear I use/used and answer any questions about hiking the PCT, especially from the perspective of being a solo woman hiker.

People in tech should step away from tech now and then and being alone in the woods is one way to refresh oneself as well as trigger personal growth. Solo hiking—

We hear the importance of having inclusive, collaborative teams, but often lack effective tools and practices needed to support this change.  To truly leverage diversity within teams, they need to actively foster open communication and dialogue, prioritizing different perspectives as input into decisions.

Drawing from our experience implementing Agile methodologies and inclusive meeting practices within our IT department, we will walk through several techniques used at the group, divisional, and departmental level that help individuals be heard,—

There is only audio for this presentation so, with permission from the presenter, we have provided the slide deck and any supplemental materials in the Session Files section below. - UCTech 2019 Planning Committee

After being inspired by the Women in Technology track at UCCSC 2018 we were looking for a way to support women in the IT world at our campus but didn’t know where to start. We were five women from various departments with a—

Many research computing services are seeing rapid growth in the use of virtual machine (VM) and container images to support research computation, applications, and workflows (Belmann et al., 2015). These images are used across a range of compute models and disciplines. Researcher interest in VMs and containers is driven by a wide range of considerations, including need to provision and run VM images when using cloud resources; portability of environments to multiple computational resources or platforms; efficiency in—