SRB - Multipurpose Room

Phrases never uttered at a modern UC campus:

• “Sure, we have enough room for all our staff.”
• “We actually have too many conference rooms.”
• “We want to do less collaboration. So, we’re going to keep people spread out and siloed.”

One UC tech department finally said, “Enough is enough!” and decided to do something about it. The result: A complete gutting of the office suite, a year-long relocation, and the resulting modern, open office environment. Walls replaced—

This session will reveal the journey that the UCLA Web Services Team is going through in transitioning from a traditional web development shop to a data first web services organization in support of research and researchers. Areas of focus will include transitioning from traditional infrastructure to cloud infrastructure as-a-service, APIs for data sharing, and creating new knowledge through collaboration.

Because research IT has become a commodity, we need to look for other avenues for adding value. One way of doing this—

At the request of the presenter, this session was not recorded. - UCTech 2019 Planning Committee

The Student Activity Hub (SAH) combines information about all graduate and undergraduate students into a single repository. Academic analysts, advisors, and faculty can access the curated data through supported reporting and visualization tools: Tableau and Cognos. 

In the initial phase, the SAH is designed to make institutional and operational reporting easier by providing access to 15 years’ worth of student data—

At the request of the presenter, the session recording will not be posted. Please reach out to the presenter with any questions. - UCTech 2019 Planning Committee

In 2016, our campus decided to retire its legacy learning management system and adopt the Canvas LMS. After a year or so of working towards this new LMS future, it became clear that the deeply integrated development+support team structure that had worked for the past decade was no longer optimal for—

IT project stakeholders such as administrators and faculty often want detailed, specific estimates about project cost before they agree to sponsor a project. Unfortunately, as any IT project manager knows, project plans are often full of educated guesses and complete unknowns, which makes any estimate highly uncertain. This session will introduce attendees to strategies for making and discussing IT project estimates that more effectively communicate that uncertainty to stakeholders. We will discuss French and Raven’s power theory,—

We often joke that we need to "manage our manager." What do IT staff really want? How do we create an environment where people feel that their skills are appreciated and utilized? How does that affect retention? I'd like to analyze some issues that cause conflict in the IT world. Then, we will discuss some strategies for making more accurate project estimates and balancing work and tasks, and what changes we can make.

It’s not just about standing up IT services anymore!  Project success is also about the quality of the underlying business processes and their adoption that leads to successful outcomes…or not. We all know how important business processes are to operating seamlessly and efficiently. And we know how challenging it is to create, optimize and maintain those processes. Learn how one campus is leveraging a state of the art Business Process Mapping (BPM) tool to address these challenges—